The PQM
2.3 PC-programme
for quality control of instruction manuals
The PQM programme makes it possible to control the user
friendliness of an instruction manual.
The idea behind the PQM programme and system is to make it
possible to ...
- Test the potential user friendliness of the manual on the
manuscript stage.
- Make it possible to enter intended data for a future
manual, and control if it is likely to fit to the
potential user group(s).
- Set up specifications for a manual incl. usability and
control if they are met.
By means of the PQM programme, you can:
- Measure readability (LIX and RIX) and count difficult
words and abbreviations
- Check the manual against a standard checklist plus up to
10 of your own special points
- Check it for some typical problems and simultaneously
measure the products complexity
- Handle data from usability tests
- Enter data on the manual and its users, calculate a
quality score, and get advice on what to improve.
The programme has task related on-line help on all screens,
either directly or by pressing F1. The PQM system and how to use
the programme is described in the book Peter
Ring: "The PQM-system. How to write better instruction
manuals and control the quality yourself" .
The programme is very probably going to be an almost
indispensable tool for a future international standard for
certification of manuals. You can follow the development of the
standard on PRC's news-page.
The programme is a DOS programme for PCs. The
minimum demands are: 80386 processor, 640k RAM, 350k free RAM
below 640k, 400k free harddisk, and DOS 3.1. For use with
8086-80286 processors, please specify processor and math
co-processor when ordering (special version with a larger pqm.exe
file using more RAM below 640k). To run it on a Mac or UNIX
machine, you need an emulator, e.g., available from Insignia Solutions Inc. PRC
accepts no liabilities due to problems related to emulators.
New version 2.3 released
A new version, PQM 2.3, was released 29 October 1996. The main
features of the new version relative to PQM 2.2 are:
- Can run under Windows 95 and MS DOS 7.0.
- Can work with long filenames under Windows 95 or MS DOS
7.0 (or e.g. OS/2 or Windows NT with MS DOS 7.0).
- All known bugs are corrected.
- The RAM demands below 640k has been reduced from approx.
450-500k to approx. 350k.
- In menu 1 (RIX/LIX + difficult word count), you can now
add a comment to problematic paragraphs, and have them
printed out afterwards together with the paragraph.
- In practice, an unlimited number of sections may be
handled in menu 3 (now determined by free harddisk -
previously it was free RAM below 640k).
- Possibility to count product complexity, only, in main
menu 3. The number of complexity steps per block are
printed together with the rest of the data during full
data printout.
- Two minor additions to the checkpoint list.
- The acceptable limits for user impatiency (in main menu
4) is made dependent on the number of pages in the
manual.
- The input of the general data in menu 5 has been
reorganised to a more natural order. If an acceptable
value of a parameter is violated, the acceptable limit
for the parameter is displayed and may be printed out.
Updating service: If you have a PQM 2.2 bought directly
or as a part of a consultancy or seminar package in 1995-96, it
will be updated free of charge. Other clients can update to PQM
2.3 for DKK 160.- ex. Danish VAT, all included (within Denmark:
DKK 100,- + moms).
When installing, you can select to work with an English or a
Danish user interface. Both versions can handle the same document
languages.
Price and delivery
The price of the programme is DKK 1700.-
(approx. US$ 242) + sending costs (depends on country). The price
includes the book worth DKK 200.-. If
you have the book already, the price of the programme is DKK
1500.-. If inside the European Union add Danish VAT (moms) of
25%, or include your company's VAT number with the order.
The programme with documentation will be send to you by
letter, which means that you in most countries will avoid customs
problems.
The licence entitles you to 1 year of free upgrades and hotline
(or one free upgrade if later than one year). Further upgrades
will be available at a special, low upgrade price.
To order, contact PRC on prc@prc.dk.
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